How to develop patient-friendly medical communications

Patient-friendly medical communications are essential for improving and encouraging patient understanding, health equality, trust and partnership.

This guide equips patient group leaders, staff, and advocates with the skills and resources to communicate confidently and compassionately with patients and carers across a broad spectrum of topics, formats, and contexts. It supports Beacon’s mission by ensuring medical communication materials and conversations are clear, accessible, accurate, transparent and patient-focused.

Enrol now to access practical guidance, real-world examples, and useful tools for developing patient-friendly medical materials!

With thanks to:

We’d like to thank Costello Medical for providing pro bono support in the creation of this course.

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Resource type

Course



Skill level

Beginner

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Duration

Est. 1 hour

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Last updated

January 2026



Resource type

Course



Skill level

Beginner



Duration



Last updated

January 2026

What will you learn?

Why patient-friendly communication is important

Key features of patient-friendly communication

Strategies for tailoring patient communication to the audience

Practical tips for developing patient-friendly materials

Who is this course for?

This course is designed for anyone supporting, informing, or advocating for patients – whether as community leaders, charity staff, healthcare professionals, or volunteers.